Get the Support You Need to Succeed

Find Answers Here or Contact Us for More Information

When it comes to protecting homes, time is so important. So we make getting support simple. Find answers to the most common questions about Safe Home Direct and get all of your sales tools here. If you have any questions, we’re just a phone call away.

How to Get in Touch

Use the information below to contact our team. Learn more about becoming an affiliate or help the customers you’ve already protected contact Safe Home Security.

Our Info

  • Our Headquarters

    1125 Middle Street #201, Middletown, CT 06457

  • Safe Home Security – West

    525 S 850 E, Suite 5, Lehi, Utah 84043

  • For Customers


  • For Affiliates


“Safe Home Direct was the funding partner I’ve needed all this time…

I’ve had my business process down to a science for years, but with other programs, it felt like they were always either nickel and diming me or killing me with chargebacks. Things have been much better since switching to Safe Home Direct.”

Safe Home Direct Dealer, Since 2018

Contact Us

Interested in joining Safe Home Direct? Fill out the form below and someone from our team will help you get started.

Connect with Us via Social Media

Sales Tools & Resources

Apps and Sales Tools

Download our apps to make processing your accounts and protecting homes fast and easy.

Video Tutorials

Master the features and benefits of the equipment and services that we use to protect homes and families.

Join Safe Home Direct


Ready to ditch the dealer program and join Safe Home Direct? Call us today and see what happens when you cut out the middleman!

Frequently Asked Questions

Find quick answers to common questions.

These are the most common questions people have before joining Safe Home Direct. If you can’t find what you’re looking for here, give us a call.

Which monitoring company do you use?2019-04-12T16:01:50+00:00

Safe Home Security partners with Rapid Response, the 2016 TMA Central Station of the Year, to provide the monitoring that connects our customers’ homes to emergency services.

Where do you have technician coverage?2019-04-12T16:06:24+00:00

Safe Home Security offers technician coverage in 40 states. Affiliates can verify technician coverage within the SalesRabbit application. You can also contact us to learn more about our coverage areas.

What is your funding source?2019-04-12T16:01:16+00:00

As a Safe Home Direct Affiliate, you receive funding directly through Safe Home Security.

When do I get paid?2019-04-12T16:01:02+00:00

Safe Home Security provides 7 day funding that pays out every Friday. All accounts that are processed Monday-Sunday will be paid out the following Friday.

Do I have to use your technicians or can I use my own?2019-05-20T20:55:49+00:00

You have the choice of using either Safe Home Security technicians or your own. However, if you use your own technician, they must have the proper state licensing required to install.

How far out can I defer a customer’s payment?2019-04-12T16:00:35+00:00

You can defer a customer’s payments up to 6 months. For each free month that is given, you as an affiliate will be deducted $10.00 from that account’s funding.

e.g. if a customer is given 4 months free, $40 will be deducted from funding.

How can I get a shirt and ID badge?2019-04-12T16:00:14+00:00

New Safe Home Direct Affiliates receive their first shirt and ID Badge within 2-4 weeks of their initial onboarding. You can then receive additional apparel by participating in contests or by visiting the Safe Home Direct Store.