Get the Support You Need to Succeed

When it comes to protecting homes, time is so important. So we make getting support simple. Find answers to the most common questions about Safe Home and get all of your sales tools here. If you have any questions, we’re just a phone call away.

How to Get in Touch

Use the information below to contact our team. Learn more about becoming an affiliate or help the customers you’ve already protected contact Safe Home.

Our Info

  • Our Headquarters

    1125 Middle Street #201, Middletown, CT 06457

  • Safe Home Security – West

    380 W Data Dr Suite #400, Draper, UT 84020

  • For Customers


  • For Affiliates


Contact Us

Interested in joining Safe Home? Fill out the form below and someone from our team will help you get started.

    By clicking this button, you consent to receive calls about our products and services at the number you provided above. You agree that such calls may be made using an automatic telephone dialing system, they may be considered telemarketing or advertising under applicable law, and that you are not required to provide your consent to these calls to make a purchase from us.

    *All fields are required.

    Frequently Asked Questions

    For your convenience, we have listed the questions that are most frequently presented to Safe Home Direct before our valued customers join the Safe Home Direct family. If you do not find the information you are looking for, please give us a call.

    Which monitoring company do you use?2021-03-18T16:28:38+00:00

    Safe Home Security has selected Rapid Response, the 2016 TMA Central Station of the Year, to provide the monitoring that connects our customers’ homes to emergency services.

    Where do you have technician coverage?2021-03-18T16:15:03+00:00

    Safe Home Security offers technician coverage in 40 states. Affiliates can verify technician coverage within the SalesRabbit application. You may also contact us to learn more about our coverage areas.

    What is your funding source?2019-04-12T16:01:16+00:00

    As a Safe Home Direct Affiliate, you receive funding directly through Safe Home Security.

    When will I get paid for my funded accounts?2021-03-18T16:17:25+00:00

    Safe Home Security provides 7 day funding that pays out every Friday. All accounts that are processed Monday-Sunday will be paid out the following Friday. For example, accounts which fund on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday or Sunday of week 1 will be paid on Friday of week 2.

    Am I required to use Safe Home’s technicians or may I use my own technicians?2021-03-18T16:18:40+00:00

    You have the choice of using either Safe Home Security technicians or your own. However, if you decide to use your own technician, the technician must have the proper state licensing required to install the equipment.

    How many months may I defer a customer’s payment?2021-03-18T16:21:05+00:00

    You may defer a customer’s payments up to 6 months. For each free month that is given to the customer, you as an affiliate will be deducted $10.00 from that account’s funding.

    e.g. If a customer is given 4 months free, $40 will be deducted from funding for that customer.

    How soon will I receive my first shirt and ID badge?2021-03-18T16:24:04+00:00

    New Safe Home Direct Affiliates receive their first shirt and ID Badge within 2-4 weeks of their initial onboarding. After you receive your first shirt and ID Badge, you may receive additional apparel by participating in contests and/or by visiting the Safe Home Direct Store.